Job Description
Current work authorization for Canada is required for all openings.
You will be working on a versatile hybrid schedule as part of Fidelity’s energetic working arrangement.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
Company Overview
At Fidelity Canada, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
Business Overview
The Business Project Manager - Digital Transformation is a key contributor to the Digital Transformation Office, driving change across FIC to advance a client‑centric and highly digital organization. This individual is responsible for leading initiatives that support the digitalization strategy, delivering change management projects, providing comprehensive support for business‑led digital initiatives, and enhancing organizational capabilities to address operational inefficiencies and identify opportunities for improvement.
How You’ll Make an Impact
Business Project Management:




Plan and lead execution of business change management projects to successful completion
Support business stakeholders in achieving desired improvement in support of the digitalization strategy
Plan and execute business initiatives that drive digitalization by:
Identifying resources required
Developing a project plan with milestones
Leading change management planning and execution activities
Directing and managing day‑to‑day assigned tasks
Collaborating with technology and business stakeholders
Managing vendor and client relationships as required
Support Digitalization Efforts:
Lead discovery work for business initiatives supporting digitalization as required
Lead customer journey mapping exercises with business stakeholders and complete the related documentation
Prepare effective communications and presentations for working teams and senior management
Support digitalization initiatives by providing business oversight, documenting needs/requirements, and driving effective change management practices
Engage with strategic business and technology initiatives focused on enhanced client experience and/or operational effectiveness
Contribute to development of collaborative solutions, by leveraging technology and business expertise across Fidelity enterprise, and focusing on integrated, long‑term strategy
Monitor and track progress of initiatives:




Solicit input from key stakeholders to track and report on progress of digitalization initiatives
Monitor and track costs, benefits, and other key performance indicators for the digitalization portfolio
Manage reporting on digitalization initiatives for FIC
Support the preparation of effective communications and presentations for business stakeholders and senior management
The Expertise You Bring:
Excellent listening, written, verbal, and presentation skills, with the ability to effectively communicate with stakeholders at all levels of the organization
Excellent knowledge of project management practices and methodologies
Strong analytical and critical thinking skills
Organizational awareness, focus on key partnerships, teamwork and relationships building
Drive for results, with ability to deal with and bring consensus to contentious issues
Solid understanding of finance industry and core business processes
Solid understanding of technology trends, and ability to learn technology quickly
Innovation and creativity
What We Are Looking For:
Minimum College degree (3‑year program). Post‑secondary education in the areas of IT, Business, or equivalent work experience
Minimum of 3 years’ work experience in roles related to Project Management, or Business Analysis/Management
Minimum of 3 years’ experience in the financial industry
Customer journey mapping experience is an asset
Total Rewards That Reflect Your Impact
We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well‑being tomorrow.
For this role, your total rewards include:
Base Salary and Discretionary Performance Bonus : Total annual cash compensation (

📌 Business project manager (Toronto)
🏢 Fidelity Canada
📍 Toronto