Bilingual Service Desk Analyst (English/French) CGI Moncton, NB Full-time Salary not specified CGI is seeking a Bilingual Service Desk Analyst to join its team in Moncton, New Brunswick. This is a full time permanent opportunity with a hybrid work model, working from the office and home based on business needs. Responsibilities
- Provide timely support to customers by phone, email, and other communication channels.
- Respond to user inquiries and service requests.
- Assist with password resets and troubleshooting.
- Work with internal teams to support a positive customer experience. English and French language skills are required.