We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans. We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. Work-life balance with flexible

working hours
of 7 hours per day, Monday to Friday (i.e., Paid vacation starts at 3 weeks per year, and increases with years of service. a combination of work from office and work from home days). Generous benefits, including extended health, dental, and life insurance; Company pension contributions after 1 year of service. Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program We are searching for 1 permanent Business Systems Analyst to support our IT team. This position is unionized and part of the CUPE 1816 Bargaining Unit. This position is paid at hourly rates and receives wage increases in accordance with the Collective Agreement. Under the broad managerial direction of the Assistant Manager and/or Manager, and as an active member of a self organized work team, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value.



Provides subject matter expertise to the team and acts as liaison to PBC stakeholders by interpreting and translating design features, components, requirements and priorities into detailed user stories to contribute to team understanding of requirements, and to aid in planning the work. To support the team, performs all duties of the Quality Assurance Analyst and other technical duties as determined through team collaboration. Maintains required proficiency levels in technical skills and core competencies consistent with the established framework for the position and pursues continuing self-development associated with the rapid pace of change within the industry. As an active member of a self-organized work team and through group cooperation, shared processes and team problem solving, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value by: defining and expanding on the design features, components and overall priorities communicated by business stakeholders; participating in team discussions and coming to consensus on who will complete the work, and identifying in-house resources including network, database, architecture, deployment, security,



production or other subject matter experts necessary to support team success; committing to and delivering on individually assigned activities and tasks within established time frames, as determined by the team as a whole; preparing and delivering informal presentations to the team and/or key stakeholders on technical design elements, demonstrations of challenges encountered in any stages of design or delivery, options for team and stakeholder feedback and consideration, and any other aspects where team collaboration can contribute to the quality, timing or effectiveness of shared outcomes; applying technical, professional, organizational and industry quality standards to meet or exceed delivery goals throughout all stages of the work; collectively assessing release and deployment status, and determining timing and activities required to deliver products into production; participating in retrospectives and sharing in the evaluation of delivery outcomes at the conclusion of each stage of the work, recognizing and celebrating successes, developing action plans for incorporating past or current experiences and new learnings into future team initiatives, and pursuing opportunities for continuous improvement; Liasison to the Business Stakeholder Interprets and translates design features, components and priorities into detailed user stories to contribute to team understanding of requirements, and to aid in planning the work by: consulting with stakeholders to document requirements and identify and compile all information required to fully communicate business requirements for enhanced or recent product/service solutions to the development team; investigating user-identified production incidents or other events through review of data set-up, user procedures applied prior to the incident, existing system capabilities and enhancement hi

📌 Business Systems Analyst (Vancouver)
🏢 Pacific Blue Cross
📍 Vancouver