You'll join the Product & Pricing Operations team at Salesforce, driving the transformation of our New Product Introduction framework and shaping how feedback from sellers, customers, and operators turns into real process improvements. This is a hybrid role with three days in office each week. Establish systematic channels to collect, analyze, and synthesize feedback from internal and external stakeholders, including Sales, Customer Support, Product, and Operations. Lead key operational workstreams for newly acquired product launches to ensure rapid go-to-market readiness. Support the migration of customer contracts, SKUs, and pricing structures during integration and sunsetting efforts. Coordinate and lead cross-functional launch initiatives, tracking milestones, risks, and dependencies to ensure successful General Availability deployments. Ensure end-to-end operational readiness across quoting, packaging, discounting, provisioning, activation, service delivery, invoicing, and sales readiness. Configure, stage, deploy,



and maintain product configuration data, price books, and SKUs in Salesforce. Investigate and troubleshoot release blockers or production incidents in complex CRM and quote-to-cash environments. You have 3-5+ years of experience in complex business and technical environments, such as management consulting, business operations, or product operations. You have a solid project management background with experience driving cross-functional change and integration initiatives. You have hands-on technical and functional experience with CRM, SFA, or Quote-to-Cash / Price Book systems. You have prior experience supporting acquisition integrations, product migrations, or contract transitions. You have Salesforce platform experience specifically within CRM, SFA, and Quote-to-Cash / Price Book systems. You're familiar with release staging, SKU architecture, and resolving release blockers. #

📌 Sr. Analyst, Product and Pricing Operations (Toronto)
🏢 Leadout Capital
📍 Toronto