About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today The Operations Analyst will support business transformation initiatives at Copeland's Canadian headquarters by analyzing operational processes, identifying improvement opportunities, and leading structured change management activities that drive successful adoption of new systems, processes, and ways of working. This role works with Supply Chain, Finance, IT, Sales and Business Leadership teams to improve performance, minimize disruption, and ensure sustainable business outcomes. Business Analysis & Operational Improvement Analyze operational processes, workflows, and performance metrics to identify opportunities for improvement. Gather, document, and validate business requirements for operational initiatives and transformation projects. Track KPIs related to service, quality, productivity, inventory, cost, and customer performance. Perform root cause analysis and recommend corrective actions. Support continuous improvement initiatives using Lean, Six Sigma, and operational excellence methodologies. Develop and execute change management strategies aligned with project objectives.



Conduct stakeholder analysis and organizational impact assessments. Create communication, engagement, and training plans to support organizational readiness. Project & Transformation Support Support cross-functional transformation projects from planning through implementation. Coordinate project activities, milestones, risks, and action plans. Facilitate workshops and working sessions to gather requirements and align stakeholders. Track project performance and provide reporting to leadership teams. Ensure operational readiness prior to deployment of new processes or systems. Bachelor's degree in Business, Supply Chain, Operations Management, Engineering, Finance, Information Systems, or equivalent experience. ~3-5 years of experience in business analysis, operations, supply chain, continuous improvement, project management, or change management. ~ Proficiency with Microsoft Excel, Power BI, and Microsoft Office Suite. ~ Experience with ERP systems such as Oracle, SAP, JD Edwards, or similar platforms. ~ Project Management certification (PMP, CAPM, Agile, Scrum). Experience developing training, communications, and adoption programs. Successful implementation and adoption of operational changes. Improvement in operational KPIs such as productivity, quality, cost, inventory, and service levels. Achievement of project milestones and business benefits.

Salary:
CAD $55,000




- 75,000 ~100% employer-paid health, dental, and vision premiums ~ Defined Contribution Pension Plan with company contributions ~ Health Care Spending Account (HCSA) ~ Paid vacation and disability coverage ~ Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our training programs focus on end-to-end development, from onboarding through senior leadership. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, defined contribution pension plan and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Our Commitment to Inclusion & Belonging At Copeland, we cultivate a robust sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on

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