The Role of HR Business Partner We are looking for a dynamic, motivated, and high performing HR professional to provide HR support, specifically related to employment documentation. You will service our clients, in a client focused and high-quality manner. You will be working full-time in office, in Downtown Toronto off of Union station. To sit client facing meetings through digital platform and in person and create employment documentation in accordance with policies and procedures. Ensure that personal knowledge of HR and Employment Law Documentation advice and best practice is continually updated. Handle incoming client complaint cases and investigate the source of the complaint. To manage your workload in accordance with current policies, procedures, SLAs and KPIs. To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant. To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
To actively seek and encourage client feedback by various methods and to promote and improve online reputation. To own your client work from outset to resolution, ensuring it is executed to a high, quality level. To build relationships and rapport with clients, considering the language you use and the way you present yourself. Knowledge and experience of employment law and/or human resources role. Excellent written English and word processing skills. Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions. Possess professional and confident communication skills over video conference, the telephone and in person. Ability to adapt to current projects, initiatives, and innovation as we progress and develop the department in which we work. Enhanced Benefits with Health and Dental Coverage
We offer
a Registered Retirement Savings Plan (RRSP) Matching Program Vacation Days increase after 2 and 5 years' service #
📌 Corporate HR Employment Consultant (Canada)
🏢 The Portfolio Group
📍 Canada
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