Celebrating 55 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity, and results We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. We are currently recruiting for an Bilingual Sales Support Coordinator to join our headquarters located in Thornhill, ON. On-going industry training programs and professional development opportunities A workplace that supports workplace diversity, equity, and inclusion A strong promoter of women in the automotive industry The Bilingual Sales Support Coordinator is primarily responsible for providing support to the National Sales Team by assisting the Field Team with their daily operational requests and working with the team to meet the sales objectives. This position is conveniently located at Sym-Tech’s Home Office (Thornhill, Ontario) and is a hybrid role (currently Tues-Wed-Thurs in office).
Provide best in class support and assistance to the Field Sales Team Assist in corresponding with members of the sales team via phone or email Daily administration and coordination of Sales Support activities Liaise with the sales team to coordinate in-field support and follow up as needed Collaborate with Marketing department and coordinate with Distribution Centre to ship regular sales supply orders Coordinate current account set ups and support in on-going account management Accurately complete appropriate documentation for each transaction (including keeping the CRM / Case Management System records up to date) Additional duties, tasks and/or projects as required by management, such as managing incentive contests, arranging travel and hotel, updating standard operating procedure Bilingual, English and French Ideally 2 years in a customer service/administration/sales support type role Strong customer service, interpersonal and relationship-building skills Strong multi-tasking, organizational, time management and problem-solving skills Strong team building skills, to work well within a close team environment – self
- sufficient, resourceful and work well with minimal supervision Proficient in the MS Office suite Strong attention to detail and ability to produce high quality, accurate work #