At XTM Group, we build technology that helps enterprises connect with global audiences faster and more efficiently. Our Translation Management platform enables organizations to automate and streamline every stage of the localization process. We believe innovation happens when talented people collaborate, experiment, and continuously learn. Our mission is to become the leading enterprise Translation Management System — and we’re looking for people who want to help shape the future of global communication technology. We are seeking a highly versatile, technically advanced, and commercially astute Forward Deployed AI Value Engineer to join our centralized AI Value Realization team. In this elite, high-impact role, you will act as a technical and strategic powerhouse, operating directly on the front lines with XTM’s largest enterprise customers and prospects. You will own the entire lifecycle of our AI capabilities—from initial value definition and custom Proofs of Concept (PoCs) to advanced workflow deployment and continuous optimization. This is not a traditional support or back-office engineering role. As a Forward Deployed Engineer, you will combine deep technical expertise in AI/LLMs with the consultative skills required to redesign localization workflows for global brands, drastically reducing Time-to-Value (TTV). End-to-End AI Value Delivery & PoCs Design, build, and technical-validate custom AI-driven localization workflows during the pre-sales and expansion phases to outmaneuver competition. Deployment & Integration: Lead the technical onboarding and deployment of XTM’s AI features, ensuring seamless integration via APIs with clients' existing content management systems (CMS) and data pipelines. translation memory leverage, MT edit distance, cost-per-word, turnaround times)



and align XTM’s AI capabilities with their strategic business goals. Audit clients' legacy localization setups and architect automated, AI-first workflows within XTM (leveraging advanced AI matching, automated tagging, and LLM capabilities). Enterprise Advisory: Act as a trusted advisor, guiding enterprise localization teams through the operational change management required to transition to AI-augmented translation models. Monitor post-onboarding feature utilization, proactively identifying opportunities to tune AI models, refine prompts, and unlock deeper ROI for the customer. R&D; Linchpin: Act as the direct, unfiltered feedback loop between customer production realities and XTM’s Product/R&D; teams, channeling real-world edge cases into core product enhancement. Core AI Competencies & "Natural Curiosity" Deep AI Literacy: A profound, self-driven interest in the evolution of Artificial Intelligence. You don't just use AI; you understand how Large Language Models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and neural machine translation (NMT) operate under the hood. A proven track record of experimenting with new AI tools, models, and frameworks outside of formal job requirements. Technical Skills Strong hands-on experience working with REST APIs, webhooks, and modern data formats (JSON, XML). Scripting & Data Analysis:



Proficiency in Python or similar scripting languages to manipulate localization data (TMX, XLIFF), automate tasks, or analyze performance datasets. Localization Tech Context (Highly Preferred): Familiarity with Translation Management Systems (TMS), Computer-Assisted Translation (CAT) tools, or modern localization workflows is a significant advantage. Client-Facing & Commercial Acumen Ability to confidently present complex technical AI architecture to engineering teams, while seamlessly pivoting to explain business ROI to C-level executives. A "hacker" mindset—capable of finding creative technical workarounds to unblock clients and close deals faster. Key Performance Indicators (KPIs) Reduction in days from contract signature/AI feature enablement to active production usage. AI Feature Adoption Rate: Month-over-Month increase in utilization of automated and AI features across assigned accounts. PoC Win Rate: Technical success rate of pre-sales AI validations. Customer Satisfaction: Achieving a 95%+ CSAT/CES floor for AI deployment and enablement interactions. contribute to meaningful business outcomes, solve challenges, and help shape the future of our products and services. Innovate with AI and technology — develop your skills, learn from experienced colleagues, and explore opportunities across our international teams. stay curious, explore emerging trends, and develop your expertise in a culture that values continuous improvement. access compensation and perks designed to support your professional growth and personal wellbeing. Inclusion at XTM We’re committed to building a workplace where everyone feels respected, supported, and empowered to succeed. If you require accommodations during any stage of the recruitment process, we e

📌 Forward Deployed AI Value Engineer (Canada)
🏢 XTM International
📍 Canada