Hagen Group, a Canadian family-owned business headquartered in Montreal, is seeking a Customer Service & Order Entry Director to oversee the Canada Customer Service function. The hybrid role requires leading the team, managing orders, consumer services, claims, and EDI while supporting peak periods and driving a best-in-class customer experience. Based in Montreal with a hybrid work model, the candidate will collaborate with Sales, Operations, Supply Chain, and Quality Assurance to align service
📌 Director, Customer Service (Canada)
🏢 Hagen Group
📍 Canada
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