Axonify is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution. By unifying learning, execution and insights capabilities, Axonify drives real business impacts for the world’s largest frontline organizations across retail, grocery, healthcare, and financial services. Axonify customers buy our platform to move business results: safer operations, better customer experiences, stronger sales, and lower turnover. We are building an intelligent, adaptive system that anticipates where each frontline employee needs support and recommends what they should learn and practice next. As the product lead for this work, you will partner with a new engineering squad, data science, and design to take LLM-powered and recommendation-driven capabilities from proof of concept to production, and to define what positive looks like through rigorous evaluation. This role suits a Senior Product Manager who is fluent with data, experimentation, and AI-powered products. Drive customer and user research (qualitative + quantitative), define buyer personas, use cases, user workflows, and deeply understand the job your customer needs to do and the key unmet needs that unlock value, including how customers define and measure success in their own operations, across administrators, frontline managers, and executive buyers. Deliver capabilities that span administrative setup, adaptive training delivery, and analytics, ensuring they integrate cleanly with shared systems and administrative frameworks while respecting established platform boundaries. Partner cross-functionally with engineering, design/UX, QA, marketing, sales, operations, and support teams to deliver high-quality and high-impact features, coordinate product lifecycle changes,



and orchestrate go-to-market launches. Ensure internal teams (sales, marketing, enablement) are enabled to sell and support your product. Own post-launch product performance and business outcomes by defining success metrics, monitoring adoption, engagement, retention, and customer feedback, and using experimentation and data-driven insights to continuously improve the product. Partner with data science to design experiments and measurement approaches that show the impact of product changes. Work with customers and internal teams to bring external business data into the platform, and define how it is validated and used. Skillfully manage continuous customer & user input, navigate trade-offs, and ensure transparent alignment across the entire organization. Strong technical fluency: able to reason with engineering about data, integrations, and recommendation systems, without owning platform architecture. Experience building products measured by customers’ business outcomes, not just usage. Experience shaping AI-powered experiences, such as recommendation or personalization systems, including quality evaluation and human-in-the-loop safeguards. Excellent communication skills, with the ability to influence across teams and explain data-heavy concepts to executives and customers. Empathy, emotional intelligence, and a team-first mindset. Bachelor’s in business / engineering or equivalent experience; MBA or advanced degree is a plus.



Familiarity with agile / scrum methodologies and product tools. Experience in frontline or deskless workforce, learning and development, or learning science. Experience with analytics, BI, or ML-driven personalization products. We have a strong preference for candidates located in the Greater Boston area or within commuting distance of our Waterloo, Ontario, Canada office, as these locations provide opportunities for in-person collaboration with other Axonifers in the area. Candidates within commuting distance of our Waterloo, Ontario office can enjoy our hybrid-flexible work environment. On Wednesdays, local Axonifers come together for Work from Work Wednesdays, a day designed for collaboration, connection, and meaningful in-person moments. Whether you are working remotely or in a hybrid environment at Axonify, you will have the tools, resources, and support you need to succeed. 129,000 CAD
- $154,000 CAD
- $179,000 CAD for candidates based in Canada $These ranges reflect growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint. 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you. Wellness Spending Account to support whatever wellbeing looks like for you. Home Office Spending Account so your workspace works for you. Parental top-up, New Parent Days, and matched retirement savings for a secure future. Professional Development Budget to learn new skills and grow your craft. Community Impact: We believe AI should help people do their best work, not replace the human judgment, creativity, and connection that make

📌 Senior Product Manager (Canada)
🏢 Axonify
📍 Canada