Drake Property Management is a growing multifamily property management company dedicated to creating well maintained communities where residents feel at home and employees feel supported. We manage multi-residential properties across multiple provinces and operate as one integrated team across operations, leasing, maintenance, capital projects, and support functions. Our teams work collaboratively to deliver consistent, high-quality building operations, strong financial performance, and a reliable resident experience. We are committed to building a professional, inclusive, and performance-driven environment where team members are empowered to take ownership, develop their skills, and contribute to the success of the portfolio. The Senior Property Manager (is responsible for the operational, financial, and resident experience performance of a portfolio of multifamily residential properties. Reporting to the Regional Manager, this role acts as the primary business leader for the assigned portfolio and is accountable for achieving occupancy, revenue, expense management, and Net Operating Income (NOI) objectives while maintaining high standards of building operations and resident satisfaction. The Senior Property Manager oversees all day-to-day operations, leads in office teams, manages vendor relationships, and works collaboratively with internal departments to support portfolio growth and performance. This position is intended for experienced property management professionals who have demonstrated success managing complex assets and navigating challenging operational environments, including lease-up and stabilization efforts, underperforming asset turnarounds, resident activism, major capital projects, and emergency or crisis situations.



Operations and Asset Performance Oversee the day-to-day operations of a portfolio of multifamily residential properties. Conduct regular property inspections to ensure asset quality, curb appeal, safety, and operational standards are maintained. Ensure preventative maintenance programs are executed effectively and building systems are maintained appropriately. Manage contractor and vendor relationships, including scope development, tendering, pricing review, quality control, and performance management. Support lease-up, repositioning, and stabilization initiatives for newly acquired or renovated assets. Develop and implement action plans to improve performance at underperforming properties. Participate in due diligence and operational assessments related to acquisitions and portfolio transitions as required. Financial Performance and Revenue Management Prepare and manage annual operating budgets and assist with capital budget planning. Accountable for achieving revenue, occupancy, collection, and NOI targets across the portfolio. Review monthly financial statements and prepare variance analysis with clear recommendations and action plans. Identify opportunities to improve financial performance through revenue growth, operational efficiencies, and expense control. Oversee rent collection efforts and ensure arrears are managed proactively and effectively.



Collaborate with Asset Management and Regional Leadership on value-add initiatives and revenue enhancement opportunities. Leasing and Resident Experience Drive leasing performance and maintain occupancy levels in alignment with portfolio targets. Ensure leasing teams execute company leasing standards and conversion strategies effectively. Monitor resident satisfaction and retention metrics and implement initiatives to improve resident experience. Resolve escalated resident concerns, disputes, and complex tenancy matters professionally and efficiently. Manage sensitive resident relations situations, including community complaints, organized resident groups, activism, media attention, and public-facing concerns. Maintain strong working knowledge of applicable legislation including the Residential Tenancies Act, Human Rights Code, Accessibility for Ontarians with Disabilities Act, and related housing regulations. Lead, mentor, and develop Property Administrators, Assistant Property Managers, Community Managers, Building Managers, and maintenance staff. Foster a culture of accountability, professionalism, service excellence, and continuous improvement. Support recruitment, onboarding, training, coaching, and performance management activities. Conduct regular team meetings and one-on-one performance discussions. Identify succession planning opportunities and support employee development initiatives. Act as a resource and mentor to junior property management team members. Capital Projects and Asset Improvement Support planning and execution of capital projects, suite renovations, and property improvement initiatives. Coordinate with internal departments and external consultants to ensure projects are completed on time and within budget. Monitor project progress

📌 Senior Property Manager (Canada)
🏢 Drake Property Management
📍 Canada