Lead a dedicated team as a Print & Services Supervisor at Staples, driving customer engagement and sales to achieve operational excellence. Your expertise in customer service will be vital in this role. In this supervisory position, you'll guide your team in delivering outstanding service and inspiring associates to excel. Leverage your 3+ years of retail experience and graphic communications knowledge to ensure smooth operations within the print and customer service areas. Embrace the challenge of enhancing store standards while supporting continuous learning and development. Key Responsibilities:
- Model and coach customer engagement strategies
- Communicate flyer and promotional item details
- Lead cash and print areas to achieve targets
- Ensure operational excellence and store standards
- Conduct training sessions for associates
Requirements:
- 3+ years of retail customer service experience
- Supervisory and coaching experience preferred
- 1-2 years in a print/graphic communications setting
- Technical aptitude with computer and printing equipment
- Strong prioritization and multi-tasking skills
Enhance your leadership and customer service skills at Staples while inspiring your team and making a difference. #J-18808-Ljbffr