Branch Lead and Backup Driver - Permanent Full-Time - Port Coquitlam, BC

- Full-time
- Compensation: CAD 19 - CAD 24.75 - hourly

We make shipping easier for Canadian businesses and entrepreneurs.

Since 2001, Chit Chats has helped small businesses and entrepreneurs ship across Canada and around the world with simple, affordable shipping solutions.

But we’re more than a shipping company. We’re a team of people who care about helping others succeed. We’re curious about how we can do things better, cheerful in how we show up, and always ready to help.

If you want to work somewhere your ideas matter, your teammates have your back, and the work you do helps Canadian businesses and entrepreneurs grow, you’ll fit right in at Chit Chats

The Prospect

We’re looking for a Branch Lead (with possibility of taking on a Driver role on-call) who brings positive energy, curiosity and care to everything they do.

You’ll help lead our branch operations, support and motivate the team, create great client experiences, and jump in wherever you’re needed to keep things moving.

What You’ll Do

Lead the branch — Keep daily operations running smoothly, safely and efficiently.

Champion the client — Create helpful, welcoming experiences.

Support your team — Lead by example and help create a positive, collaborative environment.

Keep things moving — Ensure shipments are processed accurately, efficiently.

Jump in — Support freight handling other branch needs.

Make things better — Look for opportunities to improve how we work and serve our clients.

Live our values — Be Caring,



Curious and Cheerful in how you lead, communicate and show up.

As back up Driver, you are responsible for transporting client shipments safely and in a timely manner while following MTO regulations and maintaining safety precautions for self and company vehicles.

Responsibilities

Safely transport client shipments on time

Safely operate company vehicles

Conduct inspection of vehicles for mechanical operation and/or safety issues

Review and Report daily/weekly/Monthly maintenance

Immediately report defects/safety issues/maintenance needs, accidents or violations

Document and log work/rest periods in accordance with regulatory requirements and/or company policies.

Comply with laws/ regulations as well as with company policies and procedures

Load and unload vehicles as required

Collect and verify delivery instructions and shipment manifest

Ensure pick up and delivery are done timely and efficient manner

Communicate delays with the dispatch officer in a timely manner

Use Chit Chats platform and other technology deemed necessary by the company to complete the trip.

Work with supporting departments, such as compliance,



branch staff,& warehouse staff in order to successfully complete trips.

Where You’ll Work

Primarily at our Port Coquitlam location.

Why Chit Chats?

If you take pride in helping people, enjoy solving problems, and believe work should be both meaningful and enjoyable, we’d love to meet you.

Bring your care, curiosity and cheer—and help us make shipping easier for Canadian businesses and entrepreneurs.

What You Bring

2+ years of retail, branch or customer service experience

Strong communication, organization and problem-solving skills

A genuine passion for helping people

A positive, proactive "let's figure it out" attitude

Computer and administrative skills

Comfortable working in a fast-paced, hands-on environment

Must possess a valid drivers license and maintain it during the course of employment

Minimum three years commercial experience driving

Clean CVOR (must report any major infractions at time of hire).

Working knowledge of applicable truck driving rules and regulations

Adaptability and foresight to handle unexpected situations (traffic, mechanical failure, weather conditions, etc.)

Capacity for rapport and relationship building with supporting departments, partners and Border Officials

Class 1 safety shoes required

Total Rewards and Compensation:

- Starting Pay Rate (Branch Lead): $19.00 per hour Driver Pay: $24.75 per hour
- Employer paid Group Benefits (Health, Dental and Vision; 80% coverage).
- Annual Year-End Bonus.
- Birthday leave (Paid).
- A rich GRSP planeligibility after 3 months of empl

📌 Branch Lead and Backup Driver (Canada)
🏢 Chit Chats Express
📍 Canada