Use collision estimating expertise at Waterdown Collision as a Repair Planner supporting accurate appraisals, repair orders, and customer service. This role balances client satisfaction, shop support, and company profitability.
The Repair Planner manages appraisals, supplements, and repair orders from start to finish. You will coordinate with insurance partners, production staff, and customer service specialists. The work requires Mitchell Cloud Estimating, Qapter, insurance repair knowledge, and solid communication.
Key Responsibilities:
- Handle appraisals, repair orders, and supplements from start to finish
- Prepare accurate collision damage appraisals using electronic estimating software
- Upload initial, supplement, and final bills to insurers
- Communicate repair status with clients and insurance partners
- Resolve client concerns and dissatisfaction professionally
Requirements:
- At least five years of similar or senior estimating experience
- Understanding of estimating, production scheduling, and repair deadlines
- Familiarity with insurance repair procedures and guidelines
- Solid Mitchell Cloud Estimating and Qapter knowledge
- Valid driver's license and strong organizational skills
Bring collision estimating, insurance communication, and customer service strengths to Waterdown Collision as a dependable Repair Planner.