Production Support Lead (Calgary)

Production Support Lead (Calgary)

24 Oct
|
Verito Solutions
|
Calgary

24 Oct

Verito Solutions

Calgary

Production Support Lead ( AWS + Node.js/TypeScript focus & .
NET, React/Sitecore, Azure required) Calgary, Canada(Onsite) INITIAL CONTRACT THROUGH 12.31.26
- WILL EXTEND 1-2 INTERVIEWS Must-Have Skills
• Node.js & TypeScript
• AWS: ECS, API Gateway, Lambda, CloudWatch, Networking
• .
NET: .
NET Core 6, MVC/Framework
• React & Sitecore
• Docker & Containerization
• GitHub & GitHub Actions / CI/CD
• Azure: AKS, Azure DevOps, ACR
• API/Application Production Support & Troubleshooting
• Incident/Ticket Triage & Resolution
• Client/Stakeholder Communication
• Managed Services / Production Support Experience Project Overview:
• We are looking for a Senior Support engineer to take over the leadership of the Pubweb Support team.

Key Responsibilities
• This onsite resource will join an operations team responsible for supporting and enhancing two systems.
-
• Retail customer facing portal and integration/authorization platform.
• Day-to-day work involves triaging and resolving support tickets, implementing enhancements, and coordinating with platform team on infrastructure-related matters.
• Will also be responsible for contributing to regular status and performance reporting with IT and Business leadership. Required:
* Node.js,



typescript, AWS ECS, API Gateway, Lambda, AWS Networking knowledge
* familiaer with .
NET development experience (.
NET Core 6 and .
NET MVC/Framework)
* React frontend development for Sitecore-based customer experiences
* Containerization fundamentals — Docker and container-based deployment patterns
* GitHub and GitHub Actions for CI/CD pipelines and automated workflows
* Familiarity with Azure services (AKS, Azure DevOps, Azure Container Registry) and AWS (ECS, API Gateway, CloudWatch) at a sufficient level to review and assess change impacts
* Experience supporting API-based applications without a UI layer
* Ability to work directly with client stakeholders and triage production issues in a managed services context. Nice to have:
* Moneris or other payment experience
* Sitecore CMS experience (XM/XP or Sitecore managed cloud)
* Experience with IIS-hosted .
NET applications and Windows Server environments
* Familiarity with SQL Server
* Familiarity with Service Now -
- (“Believe you can and you’re halfway there.”) – Theodore Roosevelt Sayantan Das | Senior Tech Recruiter E: [email protected]

📌 Production Support Lead (Calgary)
🏢 Verito Solutions
📍 Calgary

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