Are you a strategic delivery leader who turns complex customer requirements into successful implementations and exceptional customer experiences?VEERUM helps asset-intensive organizations use data to improve productivity, safety, and decision-making. Our customers operate in complex environments where successful technology adoption requires coordination across business, technical, and executive teams.
As Head of Solution Delivery, you’ll lead the implementation of VEERUM’s subscription platform and delivery of professional services, ensuring customer commitments translate into measurable value. You’ll also build scalable processes, lead technical delivery teams, and strengthen project and financial performance to support VEERUM’s growth.

What You'll Do
Subscription Implementation and OnboardingOwn the implementation journey for new subscriptions, deployments, and significant customer expansions from planning and scope through activation and handoff to Client Success.
Build consistent, scalable approaches for VEERUM’s offerings that reduce unnecessary complexity and accelerate customer time to value.
Coordinate milestones, technical requirements, resources, dependencies, customer responsibilities, and delivery risks.
Professional Services Strategy and DeliveryLead delivery of separately contracted services, including specialized data onboarding and processing, Asset Tagging, integrations, technical consulting, training, and other customer-specific work.
Establish practical project governance, delivery standards, quality controls, and customer acceptance processes.
Ensure engagements are delivered to agreed scope, schedule, budget, and quality expectations; address escalations and manage scope changes.
Scoping, Commercial Discipline, and Financial PerformancePartner with Sales to shape delivery plans, estimates, resource requirements, proposals, and Statements of Work (SOWs).
Ensure commitments are technically feasible, operationally achievable, and commercially appropriate, with clear distinctions between subscription entitlements and additional paid services.
Own professional services performance,



including revenue, delivery costs, gross margin, utilization, forecasting, project budgets, and estimated-versus-actual effort.
Establish clear scope and change-order practices, and identify delivery or commercial risks before commitments are finalized.
Technical Delivery and People LeadershipLead the Deployment Team and provide direction across implementation and professional services resources.
Set priorities, allocate capacity, and establish clear expectations for technical quality, delivery timelines, productivity, and accountability.
Coach and develop the team, identify capability gaps, and recommend staffing, training, or external support as demand evolves.
Work closely with Product, Engineering, and SRE to resolve technical dependencies and improve delivery workflows, reliability, and automation.
Client Partnership and Cross-functional CollaborationAct as the senior delivery leader for strategic implementations and complex services engagements, maintaining clear communication with client stakeholders.
Partner with the Client Success team to support adoption and long-term value realization; work with Sales on enterprise opportunities and expansions.
Coordinate with Product, Engineering, and Finance to align customer requirements, delivery capacity, pricing, costs, and reporting.
Process Improvement and Scalable DeliveryCreate and maintain delivery playbooks, service catalogues, scoping frameworks, estimation models, templates, and operating procedures.
Identify opportunities to standardize and automate repeatable work—including AI-enabled workflows—to reduce manual effort, rework, and cost.
Develop performance reporting that improves visibility into implementation speed, customer time to value, delivery quality,



resource productivity, and services profitability.
Build and manage external delivery partnerships where they help VEERUM flex capacity or access specialized capabilities.
What You Bring:Typically 10+ years of progressive experience in enterprise software, SaaS implementation, professional services, technical delivery, or a related field.
At least 4–5 years leading technical delivery, implementation, or professional services teams, including complex enterprise customer engagements.
Demonstrated experience developing SOWs, delivery estimates, implementation plans, project timelines, and customer-facing commitments.
Experience managing services budgets, delivery costs, resource utilization, forecasting, and financial performance.
A track record of improving processes, delivery efficiency, and organizational scalability while balancing customer outcomes with commercial realities.
Strong people leadership, planning, prioritization, problem-solving, and stakeholder communication skills; confident engaging senior customer leaders.
A bachelor’s degree or equivalent experience in Engineering, Computer Science, Information Systems, Business, Project Management, or a related discipline.
Experience in industrial software, digital twins, reality capture, spatial data, or asset-intensive industries is strongly preferred.
PMP, PRINCE2, or equivalent project/program management certification is an asset. VEERUM offers:
• A team built on the foundation of trust
• A competitive salary and bonus program
• Health and dental benefits
• Time off that supports work / life integration
• Flexible work from home environment ​ To apply please upload your cover letter and resume (in one document). While we appreciate all resumes, only those deemed qualified by the hiring manager will be contacted. At VEERUM, we represent a diverse workforce, and we are proud to provide equitable and inclusive opportunities that support belonging. We encourage all applications from those who are legally able to work in Canada to apply

📌 Head of Solutions Delivery (Calgary)
🏢 VEERUM
📍 Calgary