Pay Range CAD $18.80
- CAD $18.83 /Hr.

Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Delta Guelph Conference Centre in Guelph, ON. Job Purpose:
• Maintains the overall cleanliness of the hotel’s public space by cleaning all assigned areas thoroughly on a daily basis.
• Cleans public areas including floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club; outdoor walkways, gardens, parking lot, pool and entrance areas.
• Completes work projects as assigned by supervisor and management.
• Cleans and polishes floors, windows, mirrors, vending machines and ice machines.
• Vacuums, shampoos, and removes burn spots from carpets as required.
• Removes all litter from public space.
• Dusts all spots thoroughly.
• Performs other cleaning duties as required.
• Uses housekeeping chemicals as necessary to clean assigned areas to standard.
• Prevents any damage to hotel property by exercising proper caution with chemicals.
• Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly.
• Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis.
• Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner.
• Turns in articles found in public space to Lost and Found.
• Performs laundry duties as assigned, including collecting, sorting, washing, drying, folding, and distributing hotel linens and other laundry items.
• Ensures proper handling and storage of clean and soiled linens and maintains the laundry area in a clean, organized, and sanitary condition.
• Reports any laundry equipment or maintenance issues promptly to the appropriate supervisor.
• Performs other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Takes every opportunity to impress the guest and promptly responds to and resolves guest complaints.
• Anticipates and exceeds guest expectations.
• Smiles, has eye contact,



and greets guests immediately upon each encounter.
• Handles special requests properly.
• Assists other housekeeping associates in maintaining clean and organized work and public areas.
• Follows correct procedures for entering a guest room.
• Keeps voices and other noise low on guest floors, especially in the morning.
• Follows all applicable Company Standard Operating Procedures. OTHER DUTIES Please note that this

job description
is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. REQUIRED SKILLS / ABILITIES Teamwork Skills
• Be an enthusiastic, helpful, and positive member of the team.
• Be professional, responsible, and mature in conduct and behavior.
• Be understanding of, encouraging to, and friendly with all co-workers and supervisors.
• Communicate pertinent information to supervisors and co-workers.
• Care for co-workers’ rooms, carts, and equipment.
• Respond positively to new ideas.
• Accept critical/developmental feedback openly. Safety and Security Skills
• Be knowledgeable of policies regarding emergency procedures.
• Minimize safety hazards by following all safety and security rules and procedures.
• Be knowledgeable about bloodborne pathogen procedures.
• Properly document and store lost and found items.
• Use all chemicals and cleaners properly.
• Properly handle and account for keys.
• Follow policies and procedures regarding guest rooms, access, key accountability and procedures, and lost and found items.
• Be able to speak and understand the primary language(s) used in the workplace.
• Possess basic verbal and written communication skills. Desired Software Proficiencies: None. Supervisory

Responsibilities:




None. Education/

Experience:
• High school diploma or equivalent education required.
• No prior experience required. PHYSICAL REQUIREMENTS
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to four hours at a time.
• Must be able to lift up to 75 lbs. on a regular and continuing basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to reach different areas of the hotel in a timely manner.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning and inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates.
• Vision occurs continuously, with the most common visual functions being near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• All associates must maintain a neat, clean, and well-groomed appearance in accordance with Company Standards. Other:
• The pay range for this position is from $18.80
- $18.83 per hr.
• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance:
• Team Driven and Values Based Culture
• Vacation Pay
• Same-day pay available
• Employee Assistance Program
• Growth opportunities Opportunities
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• Employee discount
• Flexible schedule

📌 Houseperson (Guelph)
🏢 Hotel Equities Group
📍 Guelph