Bilingual Reservation Agent, Call Centre Bilingual Reservation Agent, Call Centre Status: Full-Time The Call Centre Reservations Agent is responsible for handling customer inquiries, managing reservation modifications, and processing new bookings. The role focuses on achieving sales targets, contributing to call centre KPIs, and consistently delivering excellent customer service. Consistently meet individual performance targets Contribute to continuous departmental improvements Excellent communication skills, Must be Bilingual
- French and English ~ Travel/Tourism school diploma or equivalent related travel industry experience ~Excellent customer service skills and interpersonal skills ~ Knowledge of the travel industry ~ Computer knowledge
- Microsoft Office, Sabre
- and ability to learn new software ~ Knowledge of Sabre (an asset) Call Centre setting – home-based ~Monday to Friday: 9:00 a.m. – Saturday: 10:00 a.m. – Crew Advantages Medical and dental benefits Awesome travel benefits for you, your friends and family Employee Assistance Program for you and your family members HIS Canada Travel Inc., Group,



is one of Canada’s largest travel companies. Incorporated in 2004, HIS Canada Travel Inc. owns and operates multiple wholesale and retail travel brands. The retail division, including redtag.com, Sunquest, The Travel Experts, Merit Travel, Flights.ca and Cruises.ca offer diverse products to travelers including destination packages, flights and hotels worldwide, excursions and more. The wholesale travel business, TravelBrands, provides a full range of travel products including air, hotel, car rental, cruise and specialty to travel agents and retail agencies throughout Canada. HIS Canada Travel Inc. is a comprehensive one-stop shop for agents and travelers alike. HIS Canada Travel Inc. values diversity in the workplace and is committed to employment equity. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), HIS Canada Travel Inc. will provide accommodation, accessible formats, and communication support for the interview upon request and we will work with you to meet your accessibility needs. #

📌 Bilingual Reservation Agent, Call Centre (Canada)
🏢 Redtag
📍 Canada