24 Oct
|
Dilawri Group of Companies
|
Canada
24 Oct
Dilawri Group of Companies
Canada
If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed. Founded in 1985, Dilawri is Canada’s largest automotivegroup and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.
Through theDilawri Foundation , weare also committed to making a meaningful impact in the communities weserve. The Service Technician at Mercedes-Benz Langleyplays akey role in delivering exceptional automotive service and customersatisfaction. Reporting to the Service Manager, this position is responsiblefor performing vehicle diagnostics, repairs, and maintenance in accordance withmanufacturer guidelines, dealership policies, and warranty requirements. The Service Technician contributes to the overall success ofthe service department by maintaining high productivity, ensuring accuratedocumentation, and supporting positive customer relationships through qualityworkmanship and timely communication.
Perform vehicle repairs and maintenanceaccording to repair orders, technical guidelines, and dealership standards. Road test all vehicles before and afterservicing to ensure repair accuracy and safety. Advise the Service Advisor if repairs requiremore time than initially estimated. Utilize protective seat covers and floor mats inevery customer vehicle. Notify the Service Advisor of additionalrequired repairs, parts, or labor. Follow all manufacturer warranty procedures anddealership policies. Demonstrate a polite, professional, and customer ‑ focusedattitude. Perform additional service recommendations asoutlined by dealership standards. Obtain Service Manager approval/signature forall warranty add-ons. Meet or exceed productivity and efficiencyobjectives set by the Service Manager. Automotive Technician certification orinrollment in an equivalent apprenticeship program (Red Seal an asset). Strong mechanical aptitude and understanding ofvehicle systems. Ability to read and interpret repair orders,technical bulletins, and manufacturer documentation. Effective communication and customer serviceskills. Valid Class 5 driver’s license with a cleandriving record. In addition to working with and learning from a team ofleading professionals in the automotive industry, our perks include: Job-specificcoaching & training programs
📌 Service Technician Mercedes-Benz Langley Langley, BC (Canada)
🏢 Dilawri Group of Companies
📍 Canada