Shape AI-enabled contact center growth as an Accenture Song sales leader, combining executive storytelling with complex transformation pursuits across customer service operations. This strategic sales leader develops and wins large-scale Contact Center Transformation, Customer Service, and Intelligent Operations engagements. You will connect customer experience, technology, operations, Data & AI, and industry expertise into differentiated solutions. The work includes quota ownership, opportunity shaping, commercial innovation, and senior stakeholder alignment. Key Responsibilities:
Lead strategic sales pursuits for large-scale transformation opportunities Own and achieve multi-million-dollar sales quotas Develop differentiated pursuit strategies for competitive environments Craft executive narratives and transformation business cases Guide proposals, presentations, negotiations, and deal reviews Requirements:
Eight years of enterprise sales or strategic pursuit leadership experience Five years carrying annual sales targets exceeding $10M Experience winning complex consulting or technology services pursuits Understanding of up-to-date contact center ecosystems Experience influencing senior strategic investment decisions Bring contact center expertise, commercial strategy, and executive influence to Accenture Song’s customer service transformation pursuits.