Deliver exceptional customer service for Unipharm in Richmond, BC, using strong communication and problem-solving skills on-site. Support independent pharmacies through accurate, professional service.
This full time Customer Service Representative role serves clients of Canada's only wholesale pharmaceutical cooperative. You will handle customer support, order processing, inquiries, and concerns while maintaining customer satisfaction. Collaboration with internal teams helps meet customer needs promptly and professionally.
Key Responsibilities:
- Handle incoming calls from Unipharm clients
- Process customer orders and related transactions
- Address concerns with professionalism and accuracy
- Maintain accurate customer records and data
- Collaborate with internal teams on customer needs
Requirements:
- Proficiency in customer service and customer support
- Strong communication and problem-solving skills
- Attention to detail and data accuracy
- Proficiency with standard office software and systems
- Healthcare or pharmaceutical customer-facing experience is an asset
Support Unipharm clients with customer service, order processing, accurate records, and professional communication in Richmond, BC.