Use bilingual English and French communication skills as a Billing Fulfillment Administrator with CLIC in a hybrid, two-day office model. Manage billing inquiries, payments, and account records.
Within CLIC's Billing Service Centre, this temporary full time, 12-month position provides responsive service to stakeholders. You will process premium transactions, maintain records, reconcile accounts, and share billing knowledge with business partners. Critical thinking and clear communication support effective client service.
Key Responsibilities:
- Manage incoming phone calls and email billing inquiries
- Process premium payments, NSF letters, and returns
- Correspond with stakeholders and internal departments
- Prepare renewal quotes and policyholder correspondence
- Analyze billing reports and resolve errors
Requirements:
- Two years' individual life insurance or related experience
- Experience in accounting, finance, payroll, or banking
- Post-secondary Business Administration certificate or related education
- Bilingual English and French communication skills
- Associate Customer Service designation considered an asset
Apply bilingual communication, payment processing, reconciliation, and critical thinking skills within CLIC's Billing Service Centre.