Bilingual provider relations work meets data accuracy and customer service in a hybrid, full time position based in Mississauga or Montreal. Use English and French daily.
Express Scripts Canada seeks a Provider Relations Representative for its Provider Relations Department. The position reviews agreements, maintains provider information, and supports communications across pharmacy, medical supplies, mental health, vision, and dental services. It supports accurate provider registration and database records.
Key Responsibilities:
- Review provider agreements for accuracy and completeness
- Request corrections or additional information from providers
- Enter agreement information into Express Scripts Canada systems
- Process provider modifications and terminations within established timelines
- Respond to inquiries in providers' preferred language
Requirements:
- Post-secondary diploma or equivalent
- Two to three years' office or customer service experience
- English and French bilingual proficiency
- Microsoft Office and Adobe Reader and Writer proficiency
- Accurate electronic data entry and maintenance skills
Apply provider agreement review, bilingual communication, and database accuracy to support Express Scripts Canada's healthcare providers.