Coordinate airfreight shipments with accuracy, strong regulatory knowledge, and proactive deviation handling within Kuehne+Nagel's Operational Care Center.
As an Operational Care Specialist, you will manage end-to-end transport activities and customer transit-time requirements. Your work includes bookings, documentation, shipment monitoring, carrier coordination, and system updates. You will collaborate with Customer Care Specialists and logistics stakeholders to deliver customer-specific routing and service requirements.
Key Responsibilities:
- Coordinate bookings with partners, gateways, and qualified carriers
- Prepare documentation and monitor shipments through completion
- Handle deviations proactively and update Kuehne+Nagel systems
- Escalate disputes, discrepancies, and operational issues promptly
- Identify process and cost-optimization opportunities
Requirements:
- Minimum one year of air logistics or freight forwarding experience
- Degree in Logistics or related field
- CIFFA certification preferred
- Robust airfreight and regulatory requirements knowledge
- Proficiency with Excel, Word, and Outlook
Bring airfreight coordination, shipment monitoring, and analytical skills to Kuehne+Nagel's customer-focused logistics operations.