Monitor alarms and coordinate security communications as a Security Command Centre Operator supporting field officers, management, and subcontractors. This computer-based position requires customer service.
Reporting to the SCC Manager, you will support Paladin Security's security program through access control, video monitoring, and administrative tasks. The work includes directing officers, triaging requests, documenting incidents, and maintaining security systems. Intermediate computer skills and control centre experience support these responsibilities.
Key Responsibilities:
- Monitor access control, intrusion, panic, and video alarms
- Direct, communicate with, and instruct field officers
- Answer and triage calls, emails, and service requests
- Maintain shift logs, incident documentation, and reports
- Complete virtual patrols, investigations, and connectivity tests
Requirements:
- Basic Security Training
- B.C. Provincial Security License
- At least six months of control centre experience
- Security system administration experience with video surveillance
- Intermediate computer skills
Apply security monitoring, communication, customer service, and computer skills within Paladin Security's centralized command centre.