Client engagement and digital banking define this on-site CIBC chance in Montreal. Support everyday banking needs while creating meaningful client experiences.

As a Client Engagement Representative within Personal and Business Banking, you will welcome clients at the banking centre. You will understand immediate needs, identify opportunities, and connect clients with appropriate CIBC team members. Your work includes account support, financial services products, problem solving, and mobile banking guidance.

Key Responsibilities:

- Welcome clients as their first banking centre contact
- Understand immediate needs through purposeful client conversations
- Help clients manage accounts and financial services products




- Connect clients with appropriate CIBC team members
- Introduce mobile banking applications and provide guidance

Requirements:

- Client-first approach focused on meaningful interactions
- Ability to listen, ask questions, and solve problems
- Digital comfort with evolving tools and technologies
- Commitment to teamwork, learning, and inclusive collaboration
- Legal eligibility to work at the specified location

Bring customer service, digital literacy, and financial processing skills to CIBC's on-site Montreal banking centre.

📌 Client Engagement Representative Montreal
🏢 CIBC
📍 Montreal