Serve CLIC clients bilingually in English and French as a Billing Fulfillment Administrator, working hybrid with two office days weekly.

Within the Billing Service Centre, this regular full-time role manages billing inquiries, premium collection, account records, and billing knowledge for business partners. You will support personalized client service through accurate transactions, explicit communication, and thoughtful problem solving. Experience in insurance, accounting, finance, payroll, or banking supports this work.

Key Responsibilities:

- Manage incoming phone calls and email billing inquiries
- Process premium payments, NSF letters, returns, and billing transactions
- Correspond with stakeholders and internal departments for required information




- Prepare renewal quotes and policyholder correspondence
- Analyze billing reports and resolve errors

Requirements:

- Bilingualism in English and French is required
- Two years' individual life insurance or related experience
- Post-secondary Business Administration certificate or related education
- Critical thinking and proactive problem-solving skills
- Associate Customer Service designation is an asset

Apply your bilingual communication, premium processing, and billing reconciliation skills to deliver responsive service through CLIC's Billing Service Centre.

📌 Bilingual Billing Fulfillment Administrator (Toronto)
🏢 Co-operators
📍 Toronto