Serve Montréal customers through accurate financial transactions and personalized banking guidance as a Customer Experience Associate at TD Canada Trust. Work 22.5 hours weekly.

This Customer Experience Associate role supports TD's Personal & Commercial Banking line of business. You will understand customer needs, recommend suitable banking solutions, and provide explicit information about products, services, and processes. The position combines transaction processing, concern resolution, business objectives, and positive customer experiences.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities




- Promote banking solutions and complete business processes
- Connect personally with customers about banking processes

Requirements:

- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, effective verbal and written communication

Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Montréal.

📌 TD Customer Service Banking Associate (Montreal)
🏢 TD
📍 Montreal