Banking operations, KYC, and AML expertise define this Operations Officer assignment with Dexian. Work hybrid, four days onsite and one day remote.
This experienced Operations Officer supports banking operations, customer service, and regulatory compliance activities. The six-month contract may extend or convert based on performance and business needs. Use banking knowledge, call centre experience, and KYC procedures to support accurate service.
Key Responsibilities:
- Process banking transactions and specialized operational activities accurately
- Handle inbound and outbound calls, emails, and correspondence
- Conduct KYC checks and validate customer information
- Review documentation and financial information for compliance
- Escalate discrepancies and high-risk cases appropriately
Requirements:
- Five to seven years in banking or financial institutions
- Call centre or banking customer service experience
- Hands-on KYC documentation review experience
- MS Office 365 proficiency, including Excel, Word, and Outlook
- Solid analytical, communication, and organizational skills
Apply banking operations, KYC, AML, and customer service expertise while supporting Dexian's regulatory-focused client assignment.