Application Deadline: 10/23/2026 Address: 100 King Street West Job Family Group: Human Resources Mandate: In this position, you will act as a trusted change partner for the COE leadership team and work with the Head - People Initiatives Partners, Director – Solutions & Performance and across People & Culture to facilitate horizontal and integrated development, prioritization and execution of COE programs ensuring optimal manager and employee experience.
Accountabilities Acts as the change management lead & expert on assigned COE program design & implementation with the focus on ensuring optimal manager and employee experience.
Leads the design, development & implementation of complex COE program change management plans; e.g. introduction of a recent program, initiative, system; complex regulatory change with large jurisdictional impact, new technology functionality to enable a process/experience change
Provides change management expertise, in collaboration with COE partners, in the design, development, management and implementation of assigned HR solutions from business case development through to execution.
Understands the people, process, technology implications that must be considered in the implementation of the change plan
Applies PP& C Change Management framework to plan,



organize and execute change management for COE cyclical & non-cyclical programs
Builds & executes communications plans to drive awareness & understanding with key audiences
Works with LOB People Initiatives Partners to identify LOB specific change nuances and builds plans to address through communications & training
Monitors & tracks adoption of the change to provide feedback to the COE on any adjustments to program implementation and/or continuous improvement
Collaborates with team of LOB People Initiatives Partners to take a horizontal view of the impact of all Pe Cu changes on manager & employee experience.
Works as part of a "deal team" with COE program owner and operations partners to ensure effective process design & sustainment plans are in place.
Interactions All People Process & Change teams
HR COEs
Chief Data and Analytics Officer team
HR Operations
HR PMO (If required)
HRBPs/CHROs
Corporate Communications
Qualifications Post secondary education
10 years+ broad HR experience with deep line of business/function understanding
Understanding of regulatory requirements and laws that impact initiative implementation
Effective team leadership and people management skills
Strong influencing and relationship management skills
Significant knowledge and understanding of the

📌 Centre of excellence (Toronto)
🏢 Anonymous
📍 Toronto