Rate of Pay: $30.52/hour - $35.61/hour (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions)

Reason For Posting: The posting is for an existing position

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at

This opportunity is with our Good Shepherd – Intensive Case Manager - Toronto Non-Profit Homes

How You Will Make an Impact

The Intensive Case Manager will demonstrate a wide array of strengths including, a compassionate and caring nature, in conjunction with an unbiased, non-judgmental and person-centered approach while working with clients to develop a level of trust in order for clients to feel secure and supported. This level of trust will be established and maintained by involving the client as much as possible in discussion around their goals and recovery process.

With a demonstrated commitment to the values of Responsibility, Availability, Adaptability, Hospitality, Quality and Dignity, the Intensive Case Manager, (ICM) will be responsible for the provision of direct service to clients who experience mental illness,



engage in substance use and who may experience barriers to resources for health, wellbeing, vocation and education. The professional relationship between the client and ICM, is grounded in the regular assessment of client centered needs and is a collaborative effort of the client and the ICM in the pursuit of client driven goals. Through the provision of a positive work ethic and effective role modelling, the ICM is responsible for the demonstration of the Mission, Vision and Values at work within Good Shepherd Non-Profit Homes Inc. Toronto.

- To carry out all duties with a work ethic demonstrating leadership, role modeling of behaviors and managing responsibilities in accordance with the Mission and Values of Positive Shepherd Non-Profit Homes.
- To provide service in a dignified, culturally competent and respectful manner that reflects the charism of Good Shepherd Centers, and which reflects an integrated anti-racism/anti-oppression framework.
- Maintains a case load within the provincial guidelines for Intensive Case Management.
- Engages in the intake process including, liaison with Access Point, interviewing potential clients, utilizing appropriate assessment tools to determine the goals and needs of clients, client summary reports, client discharge/

📌 Intensive Case Manager (Toronto)
🏢 Good Shepherd Centres
📍 Toronto