Join Cresta as a Senior Product Manager, at the forefront of developing next-gen AI contact center products. Experience in B2 B Saa S and virtual agent technologies will be key to your success.
This senior position calls for a agile individual with a proven track record in product management within enterprise Saa S. Collaborate with cross-functional teams to drive product development while validating market needs through thorough research. Your insights will be critical in aligning Cresta's offerings with customer expectations and business strategies.
Key Responsibilities
• Conduct user research to explore product and feature concepts
• Own product life cycle from strategic planning to execution
• Prioritize product features through collaboration with diverse teams
• Support go-to-market strategies as a product expert
• Define and track key business metrics for product successRequirements:
• Bachelor’s in Computer Science, Engineering, or Business
• 4+ years' experience managing enterprise software products
• Strong knowledge of Chatbots and AI technologies
• Proven ability to deliver complex product features
• Excellent skills in collaboration and presentationHarness your expertise to drive impactful AI solutions for contact centers at Cresta.