A leading wealth-management organization in Toronto seeks a Senior Manager, Workforce Management and Optimization. You will lead the development of employee-centric practices in a customer service setting. With over 8 years of experience, you should understand WFM principles and excel in fostering collaboration and innovation. The role includes coaching staff, enhancing processes, and leading reporting efforts across contact centers. A competitive compensation package and comprehensive benefits are offered.
📌 Senior wfm (Toronto)
🏢 Aviso
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.