Manage customer support operations for Rentokil-Terminix Canada using portal administration and robust communication skills in a hybrid Concord schedule.
This Support Services Administrator role serves commercial and residential customers with World Class customer service. You will manage work orders, Pest Pac scheduling, invoicing, and customer records. The position also supports Sales Team RFPs, service rescheduling, and National accounts receivable activities.
Key Responsibilities:
- Manage portals, work orders, and appropriate service dispatching
- Schedule Pest Pac accounts and recurring service setups
- Review completed orders and send invoices for