Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing protected, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.
At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.
We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.
Purpose
Business Technology Partner serves as the primary IT partner that manages steady-state support for applications within their domain. This role is accountable for developing and managing technology roadmaps, demand prioritization, minor-change delivery, and application stewardship for applications within their domain.
This role also integrates with centralized incident management processes to keep business stakeholders informed and engage subject matter experts (SMEs) as needed to resolve issues quickly and effectively.
This role oversees the full software development lifecycle (SDLC) for SAP and other solutions, from planning and design through deployment and ongoing optimization. This role manages both an internal team and an outsourced vendor partner, ensuring alignment,



accountability, and performance across all delivery streams. Acting as both a strategic leader and operational driver, this position is responsible for building strong partnerships with business stakeholders, ensuring high-quality delivery, and fostering continuous improvement of the SAP and application platforms to meet evolving business and customer needs.
Accountabilities
Partner with business leadership to understand business capabilities that must be enabled by technology
Translate business priorities into actionable technology initiatives within their assigned technology domain and roadmaps aligned with enterprise standards
Intake, assess, and prioritize minor enhancements and changes to existing operational applications within their assigned domain
Strategize the prioritization and delivery of work based on roadmap and business priorities
Develop capacity plan and lead team to deliver capital technology projects
Lead teams of internal and outsourced developers to deliver application changes that are tested and quality-assured by the business
Manage application enhancements, ensuring adherence to regulatory, security, and performance standards
Direct team to manage user acceptance testing with the business and perform testing as required for QA support
Direct a team of developers providing application support to the SAP incident team




Own end-to-end delivery of SAP eco system applications (e.g., S4 EAM, FICO, SRM, GIS, OMS, SAP BTP/Fiori apps), ensuring scalability, security, compliance, and high-quality outcomes.
Oversee the full SDLC (requirements, design, build, test, deploy, support), embedding agile and Dev Ops best practices.
Run backlog and requirements processes; define non-functional requirements (availability, performance, security, usability); coordinate UAT and readiness with business owners.
Orchestrate releases with IT Ops (shared enterprise release calendar), publish run notes, and ensure post-release stabilization.
Establish and monitor delivery performance metrics, quality standards, and KPIs tied to business impact.
Prepare options, estimates, and benefit cases; facilitate prioritization through governance; align approved work to quarterly plans.
Manage SAP TCO levers with Procurement/Vendor Management (licenses, AMS run/enhance mix) and recommend optimizations.
Ensure issues, risks, dependencies, and change requests are logged, escalated, and resolved with transparent stakeholder communication.
Manage strategic relationships with outsourced vendor partners, ensuring accountability and high-quality delivery.
Support the negotiation of and monitor the adherence to vendor contracts, SLAs, and budgets to optimize value and cost efficiency.
Coordinate work between internal teams and vendor resources to maintain alignment, transparency, and delivery efficiency.
Ensure operational applications remain reliable, resilient, and compliant with regulatory requirements
Track and monitor vendor performance, cost, and availability; drive continuous improvement through KPIs and user satisfaction metrics
Monitor and mitigat

📌 Senior manager business applications (Oakville)
🏢 Liberty
📍 Oakville