Join the back-office team as a Bilingual Customer Outreach Specialist in Markham, Ontario
Are you passionate about building lasting customer relationships and driving loyalty with competitive compensation and opportunities for advancement? If you thrive in a quick-paced environment and enjoy making a difference in people’s lives, we want to hear from you
Primary Duties
- Handle Incoming Cancellation Calls and perform Outbound call activities for past due policies
- Handle direct returning incoming calls as a result of outbound activities.
- Follow up on customer issues regarding claims, billing or other service concerns.
- Assist customers in redrafting payments to existing accounts, set up new