Lead impactful service delivery as Sparkrock's Director of Professional Services in a fully remote position. Drive innovation in ERP/Saa S implementations for social benefit organizations across Canada.This senior leadership role involves managing a $3–5 M portfolio, overseeing quality in project delivery, and ensuring high profit margins. You will lead a diverse team, act as the senior escalation point for customers, and enhance cooperative efforts with cross-functional groups to meet client needs and exceed expectations.Key Responsibilities:
• Own the P&L; for a $3–5 M portfolio
• Oversee ERP/Saa S project delivery quality
• Lead and motivate a Professional Services team
• Act as senior escalation point for key customers
• Drive process improvements for delivery efficiencyRequirements:
• Bachelor's degree in Business, IT, or related field
• 10-15 years in professional services roles
• 3-5 years in a leadership position
• Proven track record managing $3-5 M project portfolios
• Strong customer relationship management skills
📌 Director of professional services sparkrock (Regina)
🏢 JYSK Canada
📍 Regina
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