Use bilingual customer service skills at AGA Benefit Solutions as a Member Service Agent supporting members across wide-ranging weekday shifts. Listen carefully, analyze coverage questions, and provide accurate solutions.
This customer service position centers on member calls about group insurance coverage, claims, plan limitations, and related questions. You will support members and professionals, explain available tools, and manage follow-up through phone and email. The work requires English and French fluency, judgment, integrity, and confidentiality.
Key Responsibilities:
- Provide prompt, accurate, respectful, and courteous customer service
- Answer coverage, claim,
📌 Bilingual Benefits Customer Service Agent (Vancouver)
🏢 AGA
📍 Vancouver
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