The CanCap Group (“CanCap”) is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through contract administration, customer service, default management and post charge-off recoveries.
We are a company of innovators. We learn from each other, respect each other, and create together. When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We seek to find the best people and the right methods that allow us to meet this goal and look to the future for growth.
What your Day could look like:
Aligned with the Repayment Servicing Team, a Senior Collections Specialist plays an essential role by establishing achievable repayment resolutions with customers to maximize the recovery of outstanding debts once they have charged off. As a senior member of the team, you will manage the more complex and escalated accounts and serve as a resource and mentor to your colleagues. Responsibilities include: