We are seeking a strategic and hands-on Revenue Operations Manager to build and scale our revenue engine by aligning Sales, Marketing, and Customer Success through system-driven processes and operational excellence. This role will own revenue forecasting, CRM systems, workflow automation, and end-to-end revenue operations to improve efficiency, visibility, and scalability across the customer lifecycle. The ideal candidate is highly analytical, process-oriented, and experienced in building operational infrastructure within high-growth or scaling organizations. This individual will work cross-functionally to identify operational gaps, streamline workflows, and implement practical solutions that drive revenue growth and organizational alignment.

Key Responsibilities
gy Own and deliver accurate revenue forecasts, including pipeline coverage, conversion assumptions, and scenario planni ng Partner with Sales leadership to improve forecast accountability and pipeline performan ce Analyze revenue and performance trends to support segmentation, targeting, and strategic planni ng Support upsell, renewal, and expansion initiatives in partnership with Sales and Customer Success tea CRM & Revenue Systems Management ent Own and manage CRM platforms (e.g., Hub Spot), including workflows, automation, integrations, and system configurat ion Design and implement system-driven workflows across the full revenue lifecycle, from lead generation through onboarding and expans ion Build automation and triggers to support handoffs, follow-ups, billing, and expansion opportunit ies Ensure CRM data integrity and maintain visibility into pipeline activity, customer health, and revenue performa Revenue Operations & Process Optimization tion Develop and implement scalable,



standardized processes across the customer lifec ycle Define and improve ownership structures and handoff processes between Sales and Customer Suc cess Serve as a central operational partner to drive alignment across revenue-generating t eams Eliminate manual processes through automation and workflow optimization initiat ives Identify operational inefficiencies and implement scalable, data-driven solut Education & Certifications ations Bachelor’s degree in Business, Commerce, Economics, Data Analytics, or a related field CRM or Revenue Operations certifications (e.g., Salesforce Administrator, Hub Spot Certifications) are considered an asset Additional training in business intelligence, process improvement, Lean, or Six Sigma is considered an asset Experience with data visualization and reporting tools such as Power BI or Tableau is considered an Experience erience10+ years of experience in Revenue Operations, Sales Operations, or Business Analytics within high-growth or scaling organi zations Proven experience designing and implementing revenue processes across the full customer li fecycle Strong hands-on experience configuring and managing CRM systems, including automation, workflows, integrations, and data str uctures Demonstrated success owning revenue forecasting, pipeline analysis, conversion modeling, and scenario p lanning Experience building automated, system-driven workflows to improve operational efficiency and scal ability Strong analytical and reporting capabilities with experience developing dashboards and actionable business i nsights Proven ability to identify operational gaps and implement practical solutions that drive measurable impro vements Experience collaborating cross-functionally with Sales and Customer Succes s teams Strong communication and stakeholder management skills with the ability to drive alignment and resolve am ambiguity Comfortable operating in quick-paced, evolving environments with a high level of ownership and

📌 Revenue operations manager (Calgary)
🏢 Krux Analytics
📍 Calgary