Lead Guidewire Policy Center initiatives in a complex insurance environment.
Gain exposure to cloud migration, integrations, stakeholders.
About Our Client A company in the insurance industry based in Markham.
Job Description Lead requirements gathering, analysis, and documentation for Guidewire Policy Center initiatives
Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders
Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases
Support Policy Center enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives
Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives
Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended
Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities
Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities
Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders




Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required
Qualifications 8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years
Hands-on experience with Guidewire Policy Center implementations, enhancements, integrations, or production support
Robust understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts
Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
Strong experience working in Agile delivery environments using tools such as JIRA and Confluence
Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams
Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills
Experience supporting testing activities, UAT, defect management, and production validation
Guidewire certification in Policy Center or Insurance Suite Analyst preferred
Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
Knowledge of integrations, APIs, data mapping,

📌 Senior guidewire business analyst (Markham)
🏢 Michael Page
📍 Markham