Lead PAL Airlines airport operations in Montreal with safety management and workforce planning expertise. Support reliable service while connecting customers and employees. This experienced Ground Operations Manager oversees the Montréal base and its daily airport activities. The role requires knowledge of ground operations, customer service, safety management, and operational reporting. You will coordinate internal stakeholders, vendors, and operational teams while supporting safe aircraft and passenger movement.

Key Responsibilities
- Oversee passenger services, ramp operations, baggage handling, and vendor performance
- Monitor station performance and improve service, effectiveness, and on-time performance
- Coordinate tow and commissary schedules with departments
- Conduct audits, inspections, investigations,



and corrective action follow-up
- Recruit, coach, mentor, and develop operational employees

Requirements:
- Minimum five years leadership experience in airport operations or related environments
- Knowledge of ground operations, customer service, and safety management principles
- Bilingual French and English communication skills required
- Solid problem-solving, decision-making, and relationship-building skills
- Proficiency with operational reporting and workforce planning Apply airport leadership, safety oversight, and workforce planning expertise to strengthen PAL Airlines operations in Montreal.

📌 Airport Ground Operations Manager Montreal
🏢 PAL Aerospace
📍 Montreal