Lead business operations at BoomerangFX in Mississauga, coordinating people, projects, vendors, and priorities onsite five days weekly. Apply MBA-level operational leadership across departments. Reporting to the Chief Executive Officer, this Director of Operations role supports Customer Operations, Sales, Revenue Operations, and Human Resources. You will manage employees, recruitment, onboarding, business processes, and cross-functional delivery. The position suits an operational generalist with SaaS experience and solid execution skills. Key Responsibilities:

Oversee daily operations, priorities, resources, and departmental responsibilities Lead projects through scope, timelines, budgets, dependencies, and delivery Improve workflows, handoffs, CRM discipline,



and service delivery Manage employees through priorities, coaching, feedback, and accountability Negotiate vendor pricing, agreements, renewals, and service expectations Requirements:

Bachelor’s degree and MBA required Minimum seven years’ progressive business operations experience Minimum three years’ SaaS experience Direct people management and talent operations experience Availability to work onsite in Mississauga five days weekly Bring cross-functional project management, employee leadership, process improvement, and vendor negotiation expertise to BoomerangFX’s global healthcare technology operations.

📌 Director of Business Operations (Mississauga)
🏢 BoomerangFX
📍 Mississauga