Lead PakFactory’s AI-enabled digital transformation in Markham, owning platform strategy, product discovery, and hands-on delivery execution. Work fully on-site with leadership. As a founding Senior Product Manager, you will partner directly with the CEO and guide web, customer portal, and vendor portal products. You will translate operational bottlenecks into AI initiatives, including a smart-quote agent and design co-pilot. The role covers structured requirements, agile delivery, and vendor accountability. Key Responsibilities:

Own vision, roadmaps, and requirements for digital products Translate operational bottlenecks into functional AI initiatives Gather requirements across operations, design, sales, and leadership Break business vision into epics, specs,



flows, and stories Run sprints, manage vendors, and remove delivery blockers Requirements:

Five to eight-plus years in product and delivery Experience launching complex B2B, e-commerce, or SaaS products Hands-on LLM, AI workflow, API, or agent experience Solid technical intuition across architecture, databases, and trade-offs Conversational English; Mandarin or Cantonese is an asset Bring AI fluency, product judgment, and delivery discipline to PakFactory’s on-site digital transformation in Markham.

📌 Senior AI Product Manager (Toronto)
🏢 PakFactory
📍 Toronto