Operations Manager, CADD (Toronto)

Operations Manager, CADD (Toronto)

24 Oct
|
Tetra Trust
|
Toronto

24 Oct

Tetra Trust

Toronto

Who We Are Tetra Digital Group is Canada's leading institutional digital asset infrastructure provider, and right now, we're at an inflection point five years in the making.

As Canada's first and only regulated digital asset custodian, we've built the institutional foundation the market now demands. We're backed by Urbana Corporation, National Bank, ATB Financial, Wealthsimple, Purpose Unlimited, Shakepay, Shopify, and Coinbase Ventures - some of the most consequential names in Canadian finance and fintech.

We operate two interconnected businesses: Tetra Trust, our regulated custody arm; and CADD, a compliant on-chain payment rail backed 1:1 by Canadian dollars.

In May 2026, we launched CADD - Canada's first CAD-backed stablecoin issued by a regulated financial institution - following approval from Alberta Treasury Board and Finance. It's live on Base, Ethereum, and Tempo today, with Solana next.

Here's the problem we're actually solving: Canada clears roughly $424 billion every business day, and much of the retail payment infrastructure underneath it was designed in the 1980s. Batch windows. Cut-off times. Weekends off. We're the team replacing that with rails that settle continuously, programmatically, and under real regulatory oversight.

We're a team of under 30. The infrastructure we've built punches well above that number, and so does the opportunity ahead.

The Role You keep the promise behind every CADD.

Every CADD in circulation is a promise: one token, one Canadian dollar, held in reserve and redeemable on demand. When an exchange mints $5 million on a Friday afternoon, or a payments partner redeems at 11pm on a Sunday, the cash and the chain have to agree, to the cent, every time.



Operations is where that promise is kept or broken.

This is a genuine ownership role, not a back-office queue. You'll own how CADD gets minted, redeemed, reconciled, and reported - and you'll do it inside a licensed trust company, which means your processes become audit evidence and client diligence answers. A reconciliation that gets read by an attester hits differently than one that gets read by nobody.

Here's the edge, stated plainly:

for a stablecoin, an operational failure isn't a bad day, it's a headline.

The history of stablecoins that got reserves, redemptions, or reporting wrong is public, permanent, and instructive. We intend to stay out of it, and we're hiring the person who helps guarantee that.

You'll report to the Director of Operations, CADD and partner closely with our compliance, finance, legal, engineering, and partnerships leads.

What You’ll Own

Mint and redeem, end to end.

Day-to-day issuance and redemption: fiat in, tokens out, tokens burned, fiat back, inside the turnaround times we promise clients. You'll design the workflows, run them, and make them faster without making them looser.

Reserves and reconciliation.

Daily reconciliation between on-chain supply across every chain we're live on, reserve account balances, and our internal ledger. A break gets found by you before it gets found by anyone else.

Client onboarding.





Onboarding for the exchanges, fintechs, payment companies, and corporates who want direct mint and redeem access, with KYC, KYB, and AML done properly and quickly. Seamless for the client, airtight for the regulator.

Banking partners and vendors.

Day-to-day ownership of our relationships with [reserve banks], [attestation firm], [blockchain analytics provider], and other service providers. You'll hold them to their service levels, and hold yourself to yours.

Controls that constrain you, too.

We're a trust company, so segregation of duties is real. You'll help design maker-checker approvals, transaction limits, and freeze and blocklist procedures - including limits on your own authority. If that sounds like a loss of power rather than a mark of a responsible operation, this isn't your role.

Operational risk and incident response.

Mis-sent funds, a delayed wire, a congested chain, a partner bank down on a holiday. You'll map what can go wrong, write the runbooks, and lead the response when it does. An untested contingency plan is a rumour.

Reporting and evidence, automated.

Reserve reports, attestation support, regulatory filings, and transaction monitoring evidence generated by the system instead of assembled by a human in a spreadsheet the night before it's due.

Metrics that mean something.

KPIs for mint and redeem turnaround, reconciliation breaks, onboarding time, and exceptions - reviewed often and actually acted on.

The team that comes next.

As CADD volume grows, you'll help hire, mentor, and lead the operations analysts who join you, with a culture of accountability from day one.

What We’re Looking

📌 Operations Manager, CADD (Toronto)
🏢 Tetra Trust
📍 Toronto

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