Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Kelowna, Canada Temporary, Full-Time Role Overview

The Manager, Clinical Informatics reports to the Director and is responsible to oversee the day-to-day management, operations, and evaluation of the clinical informatics services. The role leads the team in the transformation of clinical practices, processes, documentation and reporting enabled by the integration of technologies to enhance care quality, safety and efficiency. Their goal is to successfully advance the meaningful use of electronic health records (EHRs) in acute, community and primary care. Collaborating across and within the health organizations, the position provides strategic, tactical and operational EHR expertise to the clinical teams and leaders. The position acts as the senior clinical informatics strategist and subject matter expert that translates and prioritizes clinical requirements into the selection, design, build, implementation, maintenance and evaluation of clinical system technologies to enable person and family-centered care. The role also leads the planning, budgeting, scheduling, recruiting, training and performance of the clinical informatics team. Duties/Accountabilities

Manages the clinical informatics team and related services by providing clinical informatics strategic expertise towards developing a vision and a roadmap for clinical informatics services and projects.



Provides clinical informatics leadership to ensure information and communication technology design and future state workflows enable transformation and innovation in clinical practice, education, administration, and research across the continuum of care and across specified programs and/or specialties within PHSA. Facilitates the integration of technologies into clinical practice to enhance efficiency, safety and care quality. Leads, collaboratively with the program/specialty and unit leadership, the efforts of clinical change management, development and roll out of effective learning strategies to prepare the sites for implementations and provides expert input towards clinical system design, build and maintenance decisions and implementations. Applies and provides informatics expertise to the development and operationalization of a framework to manage, govern, and sustain clinical content. Recommends prioritization for requests that require resourcing. Develops and promotes flexible and sustainable education and training strategies to gain commitment to implemented processes. Provides the strategic advice, facilitation and planning related to the clinical transformation and quality improvement efforts that leverage technologies and EHRs. Manages the clinical requirement elicitation, translation and prioritization work that guides the selection, design, implementation, maintenance, evaluation and improvement of EHRs. Enhances clinical adoption by leading the post-implementation assessment process.



Reviews design and usage of information systems with a view to maximize the benefits and to increase patient safety. Evaluates and monitors success to ensure effective implementation of current and future quality initiatives and system improvements. Participates in the development of future state clinical content, workflows, and all necessary linkages to recommend appropriate clinical decision support interventions and future state workflows. Provides full scope project management leadership for projects under the assigned Clinical Informatics portfolio including developing detailed project charters and plans; facilitating consensus with stakeholders; coordinating and executing project plans; tracking and reporting on progress and major issues; making recommendations for changes to project scope; and ensuring project deliverables and timelines are met. Acts as a resource to project teams and other staff. Recommends capital and operating budget plans for services within the program to the Director. Implements, manages, and assumes responsibility for approved capital and operating budgets taking corrective actions as necessary. Monitors expenditures and performs variance analysis and reporting. Develops an evaluation process that includes identification of key performance indicators (KPIs), data collection, analysis, monitoring system reports, and sharing, and escalation of these as appropriate at the program/specialty level. Facilitates the validation of these KPIs for measurement of process and outcomes, and ensures they are incorporated into system configuration. Uses these measures to monitor adoption and transform clinical practices. Supervises staff, establishing explicit definitions of responsibility for each team m

📌 Manager, Clinical Informatics (Kelowna)
🏢 Sanya’k̓ula
📍 Kelowna