**Please note that the stated wage includes a $4.00 per hour service charge**

COMPANY OVERVIEW

Our hotel collection operates 3 hotel properties, allwithin walking distance: Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites, 2 restaurants located in the Banff Park Lodge: La Terrazza and Crave Mountain Grill, and the Moon Crest Café. Staff and guests enjoy the ideal location, a short walk to our active and lively downtown Banff on one side and the serene and peaceful Bow River on the other.

THE ROLE

Thank you for your interest in joining our team as Banquet Supervisor.

Job Overview: The Banquet Supervisor is responsible for providing a memorable experience for guests that exceeds their expectations. They must be familiar with and train staff on emergency, safety, and security procedures. In the absence of the manager, the Banquet Supervisor must supervise the efficient and profitable operation of the department while adhering to the environmental mission statement for waste reduction, water reduction, and energy consumption.

Employee Incentives (subject to change):

- Shared room in staff accommodation ranging from $8.00 - $16.50 per day (based on availability),
- Free duty meals in the Staff Cafeteria, serving hot meals for lunch and dinner daily,
- Staff rates and friends and family rates at our hotels and restaurants,
- Health advantages available for full-time staff after ***3 months 6 months of employment, including life insurance, dental, medical and drug coverage,
- Frequently held staff events and involvement opportunities,
- Uniforms supplied (excluding footwear) and free dry cleaning available for work attire,
- Employee Assistance Program, providing free professional counselling sessions,




- Free Canoe Rentals at Banff Canoe Club in the summer,
- Ski pass discounts and subsidy program available in the winter,
- Use of hotel pool and gym facility (restrictions apply),
- Employee Referral Program,
- And more!

Duties Include (but are not limited to):

- Maximize revenue while controlling expenses, especially labor and food and beverage costs.
- Provide corrective discipline to personnel as required and create a positive, productive team atmosphere.
- Ensure public areas and function spaces are clean and organized and report any maintenance issues.
- Provide "hands-on" assistance as needed to expedite service and meet with event planners to address any requests promptly.
- Maintain working knowledge of Lightspeed functions for accurate computation and posting of guest function bills.
- Take care of hotel equipment and supplies by using them as designed, storing them securely, and reporting any deficiencies.
- Work cooperatively and effectively with all staff to ensure guest satisfaction and resolve conflicts in favor of the guest's needs.
- Other duties as assigned

Ideal Candidate/Job Requirements:

- Has a minimum of 1 year of food and beverage/catering supervisor experience
- Alberta Pro Serve certificate is required
- Flexible schedule required
- Must be physically cable of lifting and carrying up to 50 pounds




- Has a dynamic personality and excellent customer service skills
- Shows strong leadership, interpersonal skills and brings in a positive attitude

INCLUSION COMMITMENT

We are proudly committed to creating an inclusive, safe, and equal work environment for all. We find strength in having a diverse team and want our people to succeed and thrive inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other.

If you need support of any kind — such as communication support, accessibility accommodations, or other assistance — we’re happy to consider all requests. Please email [email protected] with the subject “APPLICANT ASSISTANCE REQUEST”.

We thank all candidates for their application.

Job Types: Full-time, Permanent

Pay: $24.00-$25.00 per hour

Benefits:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Application question(s):

- When is your available start date?
- How long do you plan to be in Banff?
- Do you require staff accommodation?
- Please state your pronoun (optional).
- Do you require assistance during the application process, such as help with interviews, forms, communication, or other? If so, please send an email to [email protected] with the subject “APPLICATION ASSISTANCE REQUEST” to request assistance OR indicate Not Applicable (N/A).

Experience:

- Food and Beverage: 1 year (preferred)

Work Location: In person

📌 Banquet Supervisor (Banff)
🏢 Banff Park Lodge
📍 Banff