Lead PakFactory’s AI-enabled digital transformation in Markham, owning platform strategy, product discovery, and hands-on delivery execution. Work fully on-site with leadership.

As a founding Senior Product Manager, you will partner directly with the CEO and guide web, customer portal, and vendor portal products. You will translate operational bottlenecks into AI initiatives, including a smart-quote agent and design co-pilot. The role covers structured requirements, agile delivery, and vendor accountability.

Key Responsibilities:

- Own vision, roadmaps, and requirements for digital products
- Translate operational bottlenecks into functional AI initiatives
- Gather requirements across operations, design, sales, and leadership
- Break business vision into epics, specs,



flows, and stories
- Run sprints, manage vendors, and remove delivery blockers

Requirements:

- Five to eight-plus years in product and delivery
- Experience launching complex B2B, e-commerce, or SaaS products
- Hands-on LLM, AI workflow, API, or agent experience
- Robust technical intuition across architecture, databases, and trade-offs
- Conversational English; Mandarin or Cantonese is an asset

Bring AI fluency, product judgment, and delivery discipline to PakFactory’s on-site digital transformation in Markham.

📌 Senior AI Product Manager (Toronto)
🏢 PakFactory
📍 Toronto