A career within the Financial Services Banking Operations team will provide you with the opportunity to use data, technology and industry expertise to design strategies and transformational roadmaps that maximize business opportunities and reduce risk for our clients. We advise leading Canadian financial institutions (e.g., Banks, Insurers, Credit Unions) on strategic, operational, technology and risk-and-controls matters across the banking lifecycle, including customer acquisition, onboarding, servicing, and middle- and back office operations. You will support business advisory, technology implementation, platform and ERP migrations, artificial intelligence initiatives, and transformation journeys that help our clients remain competitive during a dynamic and challenging time of change.

The Chance

Support and lead delivery of client projects from project scoping to conclusion, while exceeding client expectations

Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges

Support the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls

Build trusted relationships with clients and colleagues at different levels while working effectively across multidisciplinary teams

Manage multiple timelines and projects within budget while coaching other team members and improving team performance

Understand our client’s business and strategies through data collection, interviews, formulating and testing hypotheses

Convert complex data into meaningful insights with qualitative and/or quantitative evidence

Communicate complex information effectively in written and verbal formats





Embrace change and opportunities to be exposed to different situations, environments and perspectives

Upskilling for a digital world and technology trends and stay informed of emerging technologies

Uphold the firm's's code of ethics and business conduct

What You'll Bring

Working experience in management consulting demonstrating knowledge of operations in financial Services, which may include specific knowledge of middle-back-office functions in the retail bank, commercial bank, investment bank, or wealth business while driving business growth for the firm

General understanding of risk terminology, first-line-of-defence responsibilities, enterprise risk management, and risk-and-control framework

Demonstrated consulting experience supporting business transformation, process improvement, operational excellence, or risk-and-controls initiatives in Financial Services

Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools

Strong structured problem-solving skills, including the ability to identify root causes, develop practical recommendations, and communicate complex information clearly

Strong relationship-building skills and an interest in technology-enabled transformation, including AI and large platform or ERP migrations





Demonstrated expertise in operational excellence, process optimization, RPA and AI/Gen AI as it relates to enhancing the efficiency of operations within the bank

Ability to become a trusted advisor to clients by building and maintaining relationships

Proven track record leading complex transformational and/or modernization and technology programs

Experience leading strategic plans, target operating models, technology enablement roadmaps, including knowledge of problem solving and process improvement methodologies

Understanding the evolution and new trends in technologies (e.g., GenAI, Machine Learning) and how these technologies can help to solve complex problems

Working knowledge of SDLC methodology, data transformation and visualization tools (e.g., Power BI, Alteryx, Tableau, Qlik) and intelligent automation technologies (e.g., RPA, RDA, process mining)

Experience leading white papers and thought leadership materials through research and data collection

Lead practice development activities (e.g. new service offerings, training packages, recruiting initiatives, marketing)

Lead business development activities, including writing proposals and presenting them to clients, and responding to RFPs

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our n

📌 Operations Consulting (Winnipeg)
🏢 PwC Canada
📍 Winnipeg