Chatbot & IVR Strategy Lead (Winnipeg)

Chatbot & IVR Strategy Lead (Winnipeg)

24 Oct
|
EQ Bank | Canada's Challenger Bank
|
Winnipeg

24 Oct

EQ Bank | Canada's Challenger Bank

Winnipeg

EQ Bank, Canada's Challenger Bank, is seeking an experienced lead for Chatbot, IVR, and AI initiatives. You will drive strategy, manage cross-functional projects, and collaborate with IT, Operations, Customer Service, and Product teams to enhance self-service and customer interactions. You will oversee vendor relationships, ensure quality testing, and maintain regulatory compliance while developing a high-performing team in a hybrid work workplace at EQ Bank’s Toronto offices.

📌 Chatbot & IVR Strategy Lead (Winnipeg)
🏢 EQ Bank | Canada's Challenger Bank
📍 Winnipeg

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